🛠️ Proven Solution: ShipStation Implementation | $4M Revenue
❌ Challenge: Disconnected systems and manual workarounds across order flow, inventory, and returns created friction on the floor. Inventory visibility was unreliable. Processes varied by user, not by system.
🔧 Solution:
- Rebuilt the operational backbone through a structured ShipStation implementation.
- Standardized warehouse locations and bin logic.
- Aligned Shopify, ShipStation, and SOS Inventory to a single source of truth.
- Configured inventory allocation, bundle accuracy, and returns workflows to remove manual decision-making.
- Trained the team inside the system, not around it.
📈 Result:
- Clean inventory visibility across channels
- Consistent pick, pack, and returns workflows
- Reduced handling time and fewer fulfillment errors
- A system the team can trust without second-guessing
🛠️ Proven Solution: DTC Brand | $7M Revenue
❌ Challenge: Supply chain vendor contracts were bloated and misaligned with actual throughput, driving unnecessary costs and friction.
🔧 Solution: Promoted high-performing internal talent and strategically shifted responsibilities in-house, reducing dependency on third-party vendors and shrinking the scope of work.
📈 Result: Achieved a 40% reduction in supply chain costs within 6 months, while improving internal control and execution speed.
🛠️ Proven Solution: Global E-commerce Distributor | $25M Revenue
❌ Challenge: Inventory was hemorrhaging. Product was spread across double the required footprint, with redundant pick bays and count variances. Accuracy sat at 89%—well below industry benchmarks—triggering stock-outs, shipping delays, cancellations, and rising customer churn.
🔧 Solution: Consolidated all pick locations, cut excess square footage, and reorganized aisles by product category to tighten flow and control.
📈 Result: Achieved 99% inventory accuracy within 12 months—closing the margin of error and restoring service reliability.